At OZMAH ("ozmah",”Ozmah pty ltd”, "we", "our", "us") take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This privacy statement explains what information we collect on the Ozmah website at www.ozmah.com, how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this privacy statement please contact us at Customer service.
As an OZMAH™ subscriber, you will receive fashion update newsletters, special offers, sale promotions and VIP shopping event invitations. We will only ever send you marketing messages that we feel would be of interest to you, if you have chosen to register your details with us. If you decide that you no longer want to receive our emails you can unsubscribe at any time by logging into your account, clicking on email preferences, then un-ticking appropriate boxes and clicking on update. We will never sell your details to an unconnected third party for marketing purposes.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
WHAT WE COLLECT
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
WHAT ARE COOKIES?
Cookies must be enabled to place an order with us. If you don't know if cookies are enabled on your computer. If you disable your cookies, you will be able to browse our site, but won't be able to make a purchase. You'll find that most web browsers already have cookies enabled.
Don't worry about cookies - they can't harm your computer. And the cookies we create don't store sensitive information such as credit card details. We do use encrypted information gathered from them, but this is just to help improve your shopping experience. For example, they help us to identify and resolve errors, or select relevant related products to tempt you with.
Cookies don't just come from us; we have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit for remarketing purposes. This basically means they will show you suggestions based on what you are interested in from shopping with us.
The reason we're running through this cookie information is to comply with recent legislation, and to be open and honest about your privacy when using our website.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
You will need to accept cookies on your computer, tablet or mobile phone to make full use of online shopping and personalised features on ozmah.com.
Don't worry, our cookies don't store sensitive information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information.
However, if you wish to restrict, block or delete cookies from ozmah.com, or any other website, you will need to disable cookies in your browser. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to adjust your cookie preferences.
Below is a list of the 1st party cookies we use, and what we use them for:
Used to register the Current session ID
Used to determine the relevent region version of the site to display.
Country code of where the user is located, and used by GeoIP to redirect to the correct region.
Used to determine if the region has been set by GeoIP so we don't have to do the GeoIP lookup again.
Used to determine the device visitors are using in order to display the appropriate version of the website.
Previous session ID used to restore the basket contents on the user's return in a subsequent session.
Used to store the PHP session
SOME INFORMATION ABOUT FLASH COOKIES (OR LOCAL SHARED OBJECTS)
At ozmah.com we play videos using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) for a great experience. Flash cookies are stored in the same way as standard cookies, but they're managed differently by your browser.
If you wish to disable or delete a Flash cookie, see Adobe Flash player Security Settings. Please bear in mind though, that if you disable Flash cookies you won't be able to access certain types of content, such as videos.
SHARING OZMAH.COM CONTENT
If you'd like to 'share' ozmah.com content with friends through Facebook and Twitter etc..., you may be sent cookies from their websites. We don't control their cookie settings, so you will need to check with them for information about the management of their cookies.
Learn more about cookies
If you'd like more information about cookies in general and how to manage them visit www.allaboutcookies.org/.
3rd PARTY COOKIES
Not all cookies on ozmah.com are related to us. If you visit a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so check with these third-party websites for more information.
BANNER ADVERTISING ON OTHER WEBSITES
Banner advertising will pop up when you visit other websites. It will usually showcase a selection of products based on what you've been browsing on ozmah.com.
This advertising might select alternative styles, colours and sometimes relevant products from other categories. The technology behind these adverts is based on cookies.
Cookie data used in these adverts is completely anonymous and doesn't contain any of your personal details.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
HOW WE USE YOUR INFORMATION
When you place an order with us we collect certain information which is required to allow us to process your transaction. This includes your personal details, order details and details of your address(es).
We will use this information to process your transaction and dispatch your order. We may at times ask for other details, for example product size and category preferences, age and any special dates (such as birthday and anniversary). These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.
You can choose to sign up for our newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post, email, SMS, MMS and telephone.
On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further.
For quality control and training purposes, we may monitor or record your communications with us. We will keep your information for as long as is reasonably necessary for these purposes.
OTHER PEOPLE WHO MIGHT USE YOUR INFORMATION
In order to process your order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes the companies who handle our order dispatch service and our delivery company. Your contact telephone number/email will be passed on to our courier company who may contact you by phone or text message or email in order to update you on the delivery date or time of your order.
We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.
We may on occasion notify you by email about changes to our terms and conditions, or other important changes to our website or our service.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and post code details to check against the IMRG security alert or any other fraud prevention scheme. At all times where we disclose your information for the purposes of fraud prevention it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure below.
We will not pass your information to any third parties outside of Ozmah™, except where required to do so as a part of the sale, disposal or transfer of our business.
UPDATING YOUR PERSONAL DETAILS
We want to make sure that the information we hold about you is correct and up to date at all times. You can at any time amend or update your information by logging into my account area of the website and amending your details as appropriate.
You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee).
Should you choose to have your name and personal data removed from our database altogether, you can do so by sending an email to email@example.com
CHANGES TO THIS PRIVACY STATEMENT
This privacy statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.